Order Processing & Payment Terms
- Orders can be placed via:
- Order Processing Time
- 5-7 business days
- Order placed during Trade fairs – 14 business days.
- Items on backorder – will be informed by email.
- For Wholesale/Trade Orders – All customers are required by law to supply a state sales tax certificate unless exempted by the customer’s State.
- Payment Terms
- We accept Credit cards, Checks, Wire transfers, and ACH.
- We accept full Payment before dispatch of order.
- Last Minute Changes to Your Order?
- Within 48-hours of full-payment, you can make amendment requests to your order such as-
- Change in Shipping Address
- Addition of Item
- Removal of item
- Hold order
- Cancellation of Order
- Once your Order has been processed for Dispatch (i.e. after 48-hrs of payment collection), we will be unable to make any changes to your order. If you wish to make any changes please refer to the Return & Refund Policy.
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Returns & Refunds Policy
We accept Returns within 30 days of the order receipt. Shipping costs to and fro will be borne by the customer. Include a 20% restocking fee or a minimum fee of $25, whichever is higher. On Return, return label will be generated by Orchids and ...
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Jurisdiction
All transactions and any contract or contractual relationship arising from the use of the website shall be governed by the laws of the State of Texas. The Courts of Dallas County, Texas shall have exclusive jurisdiction over any such dispute arising ...